FAQs

• What services do you offer?

  We offer the following services:

  • Housekeeping
  • Specialised Medical Assistance
• What is NDIS?

  National Disability Insurance Scheme (NDIS) is a government mandated scheme that entitles people with disabilities (under the age of 65), to full funding for support needs related to their disability.

  Funding is allocated to the individual and the individual or their guardian chooses which providers supply the funded goods and services.

• Can I change what I need under NDIS?

  Yes, if your circumstances change. If something occurs that affects the support you need, just let the NDIS or your support provider know and they’ll work with you to review your plan. Your NDIS plan is also reviewed every 12 months.

  This allows you to assess the progress you’ve made towards achieving your goals and helps you to set new goals for the year ahead – which could also lead to a change in your support requirements.

• I’m over 65. Can I access the NDIS?

  No. If you’re over 65, you can’t access the NDIS – but that doesn’t mean you won’t receive support. If you’re aged 65 or over and are currently receiving disability supports, you will continue to receive the same level of support as before, just not through the NDIS.

• Do I have to sign up for a certain period?

  There are no lock-in contracts and care can be arranged from as little as one visit to a more ongoing service arrangement.

• Who can make a client referral?

  Anyone can refer clients to us. You may be a husband or wife, a family member or a friend of someone who needs some extra care. We also receive referrals from doctors and other healthcare professionals and organisations.